Multi-purpose helpdesks: IT, Finance & Travel support
Not just employee self-service, productive employees also require responsive HR & IT support. You can streamline your operational departments to improve employee performance and reduce the obstacles in average employee lifecycles by creating multiple helpdesks on our software where employees can raise tickets. For example:
You can set up helpdesks for internal IT teams to manage hardware/software issue
Enable a finance helpdesk to clear payroll & taxation concerns on the employee portal
Provide a travel helpdesk for senior management or specific employees
Or even offer private/VIP helpdesks for employees to bring up sensitive matters like harassment or mental health issues for the HR team to address.