Privacy Policy

At sumHR, we are totally committed to ensure complete, unconditional privacy of our customers.

Your Privacy Is Our Priority

Last updated: 2023-12-20

sumHR Software Private Limited (“sumHR,” “we,” “us,” or “our”) respects the privacy of our customers/users (“you”). This Privacy Policy explains how we collect, use, disclose, transfer, and store your information.

As a measure of transparency, we have outlined our Privacy Policy for public reference. By using the sumHR service (Android app, iOS app and the web app), you agree to the collection and use of information in accordance with this policy.

sumHR Software Private Limited built the sumHR – All-in-one HR platform app as a Commercial app. This service is provided by sumHR Software Private Limited and is intended for use as is. This page is used to inform visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use our Service.


If you have any privacy questions or concerns, you can email us at

Data Collection

We collect the following types of information:

  • Contact details like name, email, address
  • Billing information like credit cards (Only applicable to customers using the web app)
  • Device data and usage information
  • Location data (if enabled)
  • Any other information you choose to provide

Data Use

We use your data to:

  • Provide and improve our services
  • Contact you about changes and updates
  • Serve personalized content
  • Contact you for research purposes


Data Retention and Deletion

We retain personal data as necessary to provide service and meet legal requirements. You may request deletion of your data by emailing

Additional Details

1. When you register with us, we need different types of information such as your full name, company name, email address, office address, etc. We may also require a billing address along with the credit card/debit card/bank account information, if required, depending on whether you are using our free or paid services. 

2. We may use the information collected from you for purposes like order processing, billing/invoicing, improvement of services, market research, etc specifically related to sumHR, and other such general purposes.

3. We guarantee we will not allow access to any information provided by you, to any other parties except for our authorized personnel. We will never sell, rent, exchange, or share your personal/professional information with any parties without explicit permission.

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

4. We want to inform you that whenever you use our Service, in a case of an error in the app we collect data and information (through third-party products) on your phone called Log Data. This Log Data may include information such as your device Internet Protocol (“IP”) address, device name, operating system version, the configuration of the app when utilizing our Service, the time and date of your use of the Service, and other statistics.

We will use or share any collected information ONLY in order to respond to governmental/statutory authorities, with reference to any investigation, court orders, legal process, or to investigate, prevent, or take action regarding illegal activities, suspected fraud, or situations involving potential threats to the physical safety of any person, violations of our Terms of Service, or as otherwise required by law.

5. Every piece of information provided by you through will remain private and confidential, at all times.

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to Name, Email, Phone, Approximate location (Optional), Precise location (Optional), Photos (Optional), Files and docs (Optional). The information that we request will be retained by us and used as described in this privacy policy.

The app does use third-party services that may collect information used to identify you.

Link to the privacy policy of third-party service providers used by the app

6. We may also send welcome emails, billing emails to account holders, and at times send sumHR service related announcements. As a routine process of operating our business, we may send periodic emails to registered users for purpose of sharing valuable information about our service, and other general purpose related to usage of our software.

7. We use “cookies” to store session information about your usage of our software. Cookies are files with a small amount of data that are commonly used as anonymous unique identifiers. These are sent to your browser from the websites that you visit and are stored on your device’s internal memory. This is a popular and most commonly used technology which stores a small amount of data, which may include an anonymous unique identifier which is sent to your browser from our website and stored on your computer’s hard drive. During your usage of our software, we may set and access these cookies on your computer, to optimize your usage of our service.

This Service does not use these “cookies” explicitly. However, the app may use third-party code and libraries that use “cookies” to collect information and improve their services. You have the option to either accept or refuse these cookies and know when a cookie is being sent to your device. If you choose to refuse our cookies, you may not be able to use some portions of this Service.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to their Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

This Service may contain links to other sites. If you click on a third-party link, you will be directed to that site. Note that these external sites are not operated by us. Therefore, we strongly advise you to review the Privacy Policy of these websites. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

8. We may update our Privacy Policy from time to time. Thus, you are advised to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page.

9. These Services do not address anyone under the age of 13. We do not knowingly collect personally identifiable information from children under 13 years of age. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do the necessary actions.